Six -
Searching with technology to the rescue:
(All information
correct at Spring 2001) Searching
the market shouldn’t prove too difficult since I have a lot of PC /
Internet skills and we’ve already established that the only economic way
to trade with Germany is via the Internet. Unless you’re German speaking
and don’t mind making numerous expensive phone calls it makes sense to
decide that anything of interest must be on the Internet and that
the supplier must be on email - and they must be happy to
use it and in English too!
It
didn’t take me too long to track down some of the most promising German
web sites,
www.dhd24auto.com,
http://markt.reisemobil-international.de/markt/,
http://www.mobile.de,
http://markt.dolde.de/sho/, and of
course the manufacturer’s own sites like
www.hymer.com. We found dhd24auto to be one of the most useful
sites, it’s actually the Web version of Wohnmobil Markt which is an
Autotrader like publication of some size and almost entirely devoted to
motorhomes, motorcaravans and campervans which are variously known as 'Reisemobil'
or 'Wohnmobil' or Camping-Car even 'Campingbusse'. The choice
offered here is simply mind-blowing! There’s something of a knack in
finding your way round these sites, especially since the search facilities
don’t always seem to work as expected; unfortunately an ‘idiots guide’ is
impractical because the major sites change design and layout so often. For
private sale searches it is important to pre-pick a postal zone or PLZ so
do your homework on that first. Dealer searches present different
problems since they rarely bother to fill in the specific information
about engines, mileages, etc., so targeted searches are all but
impossible. In practice we found it best to search for all Hymers
then to sort the resulting list to find our targets easily. The
quick access to dealer based brand searches at the bottom of
http://www.dhd24.com/bilder/wohnmobile/suchliste_wohnmobile.htm
was especially useful (updated & correct in 2004). Manufacturer’s sites
are very useful too, as an example the Hymer site lists all the
second-hand stock at all their main dealers - but only in the German
version, you’ll see none of this if you click on the union jack at the
start!
Thank
goodness for ‘unmetered’ surfing, it lets me spend hours looking without
costing me a fortune and I do need several hours to get the hang of the
various sites. Once you master navigating German sites it soon becomes
apparent that there are numerous motorhomes on offer, far too many to
think about viewing in fact. This is all made worse by the large mileages
involved - a 1500 mile local round trip would barely cover the
ground, so there are twin decisions to be made here, not only what make
and model but what area too? There’s some sense in deciding both at the
outset because of the logistics involved later on. First you’ve got to be
able to view the initial selection easily and second you’ll need to fly
out to collect the one you buy. Since airfares run from £19 to over £500
it makes a lot of sense to group your selections round the airports that
you can get to cheaply and also on easy train routes radiating out from
those airports. Good starting points for flights are
www.ryanair.com and
www.buzzaway.com since both specialise in Northern European
destinations whereas Go and Easyjet tend to be more Southern. For trains
we found
http://reiseauskunft.bahn.de/ excellent
and in English too. The choice of ‘van was easier, we already know that
it is between the Burstner with its vast underfloor storage but tiny
kitchen, the Dethleffs with more room at the back but slightly short beds
or the all round sensible compromise Hymer? Best make it all of them I
suppose - to see what turns up!
Seven -
Shopping in Germany but not quite as expected:
Now it’s February and we’ve searched all the
German Web sites at least twice a week since Christmas for likely ‘vans.
As usual with any new off-season search we are presented with a high
proportion of 'duffers' that have been hanging around for months.
After a very quiet January one or two new ones are beginning to crop up
and almost all the old ones are still there of course. We’re focussing
now on the Hymer 544K since it seems to be the best compromise for us and
also to be available in reasonable numbers. Our German skills, or at
least those relating to motorhome adverts have improved markedly and we’re
quite confident about terms like Markise, Fahrradtrager and schaden; most
important this one, schaden = damage! Dealers are looking a better bet
for us than private sales and we’ve discovered that it helps when emailing
them to open in German with an apology that the rest of the message is in
English. As a result we are now in touch with several dealers in two
groups, one in the North and one in the South of the country. Plainly the
next step is to get over there to have a look at the ‘vans on offer. The
two groups are too far apart to get to easily in one trip so we chose the
most likely Northern set. A little research about the flights and trains
based on Dusseldorf or Hamburg, a check on the continuing availability of
finance, and it’s time to plan a trip to see the 544Ks on offer in
Munster, Bielefeld, Oldenburg and Bremen. A few phone calls establish
that the best ferry is the high speed Stena HSS from Harwich to Hoek van
Holland and that the CCC can get us a £119, 5-day return deal, for the two
of us in the Avalon which is duly booked.
It’s Wednesday 28th February
and I skive off early to get our 'van ready for an evening trip to Harwich
and the morning ferry to The Netherlands. After just half an hour I
discover that the Cascade water heater has literally fallen in half and I
now have in excess of two gallons of water sloshing about under the
floor! Two hours, some minor engineering, some Araldite, a fair bit of
silcone and several expletives later we have 16psi water once more and we
both start packing in earnest. In the meantime our eldest daughter has
telephoned to say she's been watching the news and seen foodstuffs being
confiscated in Holland as a result of the Foot & Mouth outbreak, so after
some last minute phone calls to Stena and CCC we decide to remove all
stocks of food from the Avalon and to leave behind all that shopping we
bought at the supermarket only last night. This is quite early in the
outbreak and information is hard to come by but the CCC prove to be very
helpful making further enquiries on our behalf and ringing us back with
the latest info at gone 7pm. Anyway the trip to the port is uneventful
and we eventually pull into our favourite lay-by near Harwich just before
Midnight and fall into bed. It’s now Thursday 1st March - 3am - and we're
woken by assorted clicking and flashing. After some dazed staggering about
we conclude that the Propex heater sensors are suffering from the earlier
flood now compounded by freezing temperatures! We manage to stop the
chaos by switching everything off and retire once more for a little
shut-eye before the 5:30 alarm.
As
planned we arrive at Parkstone Quay at 6:30 after a rapid breakfast, check
in and get the kettle on to enjoy some coffee while we wait to embark.
Just ten minutes later a tannoy announcement tells us that "the Dutch
fishermen are blockading the port...we can't let you embark until we're
sure we can get you off again"! Hmmm, now we're stuck in the port car
park for an indeterminate length of time and all our food is back at home,
hey hum! Fortunately the delay is modest and they let us on board quite
quickly; the trip over is quick, comfortable and uneventful until we are
about one hour from Holland when the captain starts telling us about the
blockade and that he has “no permission to go though” - so we drop anchor
and bob about in the swell awaiting news. In due time our captain
announces that "the fishermen are expected to go home about 4pm" (for
their tea no doubt!) "so we'll sneak in as soon as they are out of sight",
so more gentle pitching and yawing until 4. Eventually we get in to the
port, disembark and queue up to be checked by customs, some travellers are
being taken apart but our assurances that CCC briefed us and that we're
carrying no food sees us waved straight through - phew! Much relieved
that we weren’t delayed further, we pull in to the supermarket off the
first roundabout and spend 210Fl on re-stocking the 'van. Much to our
surprise no cards are taken at the till so I am forced to make a quick
dash back to the camper to extricate our cash reserves from diverse hiding
places and back to the till before the queue reaches back into the port!
The other customers were very good tempered about this but the whole trip
is beginning to feel like an Indiana Jones movie! Anyway we're now
running very late and so decide to give Munster a miss since this seems
the least likely of the Hymers and decide to head straight for Bielefeld -
220 miles away. We eventually arrive there around midnight - yet again -
and find a quiet car park in the Teutoburger forest for a spot of wild
camping. Snow is falling lightly and the whole place looks really rather
picturesque.
Friday morning reveals a light
dusting of snow, not so picturesque now that it carries the tracks of the
early risers but the fluffy white powder clearly showing how cold it is!
Having abandoned Munster the plan now is to briefly look at a new but
discounted 2000 model in Bielefeld, dash up to Oldenburg to see a s/h one
with less than optimum seat belts but a very good price and then on to
Bremen by 2-3pm to see the favourite on which we had lots of info,
pictures, etc. If by any chance we are unable to make the expected
decision to buy the Bremen ‘van and prefer one of the others we should
have time to return to the others on Saturday morning (all these Hymer
main dealers shut for the weekend at about 1pm as does much of Europe).
The
2000 model at Palmowski in Bielefeld turned out to be very attractive if
above our preferred budget and we spent more time there than expected, not
least because the dealer was very helpful. Mr Palmowski has a young
assistant called Julien who speaks English and he had plainly been given
the task of looking after us. We might have been doubtful about dealing
with the ‘trainee salesman’ in this country but Hymer take these things
very seriously so Julien attends the Hymer College once a week for formal
off-the-job training has considerable product knowledge and behaved in a thoroughly professional manner
beyond his years. With a tight schedule to maintain and yesterday’s
memories of just how much can go wrong we eventually tore ourselves away
from Bielefeld and headed 100 miles North to Oldenburg. The motorhome in
Oldenburg about which we knew least, turned out to be rather tatty and
slightly damaged. The dealer was also rather offhand and showed little
interest in talking to us or showing us the vehicle. Proof if any were
needed that dealers can and do mislead to get you along to have a look,
even if they know they have little chance of a sale! Time is ticking away
and with travelling slower than expected due to regular light snowfalls,
we must press on a.s.a.p. to the favourite at Bremen.
Anyway we arrive in Bremen
about two hours later than planned to find the motorhome parked outside
the showroom waiting for us .... but no this can't be it, the upholstery
is different and it's got that bubbly exterior skin of the earlier model
and crudely repaired damage too. Wrong ... this was it after all, the statement "the exterior optic is the
same as the
2000 model except for a few decals" was incorrect. And
what about the different upholstery? .... "ah, we use 'typical 544'
pictures on the web site"!! The same incorrect pictures were on the
details sheet on the side of the 'van too, amazing. So despite all
our efforts to the contrary, we've travelled what seems like thousands of
miles to see a pig in a poke! Determined to get something out of this
part of the trip I set about negotiating a deal, just to test the water,
and succeed in getting agreement for a 10% discount; so whatever we
eventually decide to buy at least we know that discounts are possible.
It's now late of course and
nearly dark so we decide to camp nearby to re-think and re-group. We head
for a 'rural all year site' in our 'continental guide', stop at the
barrier in the snow and eventually manage to raise a caretaker from an
apparently deserted site. He is small, manic, very German, speaks no
English, has a very thick accent, understands not a word of our school
German, and to top it all, has a dodgy eye that glints in the moonlight!!
All this in a place called Syke - this is getting spoo-ooky as well as
Indiana-esque! A pantomime ensues when we discover that all the
taps are frozen, that we can only communicate by manic mime and that it
might just, just, be possible to reach a thawable tap by joining
together numerous incompatible hoses, some his, some mine, and all in the
'glinting' moonlight. Strangely enough, after 20 minutes this eerie
pantomime begins to seen almost normal. The snow is still falling lightly
outside, ‘glint’ has gone and the site is silent - quite deserted apart
from us. After a good meal and a comforting bottle of wine, sleep comes
mercifully quickly tonight.
Eight
- the decision at last:
It’s Saturday the 3rd, it’s still
snowing, we haven’t bought our coachbuilt and everything is going to shut
for the weekend at 1 o’clock. Over breakfast we decide that Bremen and the
544K that we saw last night is not for us but that the new but 2000 model
in Bielefeld is very tempting and looks increasingly head and shoulders
above the rest. It’s obviously worth another look so we quickly decide to
set off on the 120 mile trip to see it again. Breakfast and washing up are
completed in quick time and it's back into the driving seat once more and,
and, and .... nothing, nothing at all, not even a click! "I don't believe
it" I cry! Fortunately it’s daylight and there are no signs of
werewolves, left over bats, eye of newt or anything of that kind, so I
spent a 'happy' few minutes under the bonnet checking and tugging at
assorted wires and yes off she went and so did we! The journey turned out
to be very slow since not only was it still snowing but also nearly
everyone goes shopping on Saturday morning.
Anyway
we eventually arrive at noon, about as late as we dare, and look again at
this brand new motorhome. Sitting on a Fiat 2.8TDi with just 275Km on the
clock, a brand new Hymer bathroom, upholstery we like, the safety belts
and exterior storage we need, the special 'feather mattress' in the luton
and a wonderful light-giving Heki-style roof light over the dinette. We
love it but all the 'omens' say this wasn't meant to be ... oh b****r that
let's go and start negotiating! An hour later we're 3,000DM lighter and a
deal has been done for very close to £20K (for what must be £28K's worth
here?) and we're absolutely delighted. Palmowski, our Bielefeld dealers
are friendly and helpful and Julien promises to help us with the export,
VAT, temporary plates, export insurance and so on. We just can't wait to
get our hands on it!
The return boat is not until
07:20 on Monday, so we treat ourselves to a day off for a bit of R&R in
Holland at a great campsite near Appeldoorn and a day birdwatching in
Flevoland, to say nothing of dreaming of all those forthcoming trips in
the new one - of course!.
Related site links:
Facts
Import Story Pt1
Import Story Pt2
Import Story Pt3
Import Story Pt4